Frequently Asked Questions:
Q: What is the address of the townhouse?
A: The house is located on Mountainwoods Drive in Lake Harmony, PA 18624. Because the house is so new the address is not on MapQuest or Google… To get a feel of the location you can use 394 Laurelwood Drive, Lake Harmony, PA – that address is a few homes down the road from us. The exact house # will be given out prior to your arrival after your full payment has been received along with detailed directions to find us.
Q: Do you allow pets?
A: Unfortunately we do not.
Q: When does the Lake open?
A: Our Lake (Big Boulder Lake) opens on Memorial Day Weekend (on the Saturday) and closes after Labor Day. Lake Harmony, which is located down the street on the other side of Lake Dr. towards Split Rock tends to open earlier in the season and stay open later, they also have motor sports rentals.
Q: Can you give me information on Big Boulder Lake & The Lake Club?
A: Lake Club passes are sold at the lake club with proof of lease that you are staying at a home in the community of Laurelwoods. The charge is $40 for a 4 day pass or $50 for a week, for a quantity of 6 passes - additional passes can be purchased as well. This gives you access to the beach, pools. boat rentals and more!The Lake is less than 1 mile from the townhouse (approximately 0.7 miles) at the base of Big Boulder Taverns parking lot. You can rent canoes, kayaks, and paddle boats at the lake. Here’s a link for additional photos of the lake. http://appletreemanagement.com/appletree/photo_gallery.asp
Q: How do I get into the townhouse?
A: We have electronic locks at the house. The Monday prior to check in we email you the code and precise directions to the townhouse as well as your check out and cleaning instructions.
Q: Can you guarantee an early check in and/or check out?
A: We can’t guarantee an early check in or late check out. We price our additional nights at a reasonable rate to encourage additional nights. A few days prior to check in we can let you know if you can check in early. The standard check in time is 4 p.m. and check out is 11am.
Q: Are you close to the H20 Water Park?
A: Yes, we are about 3 miles away from the indoor water park located in the Split Rock Resort. Here’s the link to their website. http://www.splitrockresort.com/index.php
Q: What else is there to do in the area?
A: We’ve compiled a book at the house which has directions to restaurants, shopping (general and outlets), paintball, golf, skiing, Poconos Raceway, Bushkill Falls, horseback riding, whitewater rafting, etc… Here’s a link to a useful site. http://www.800poconos.com/things-to-do/
Q: Is there a Spa nearby?
A: The Split Rock Resort has a Spa. There should be information about the spa in the book located at the townhouse. http://www.splitrockresort.com/index.php
Q: What mountain are you closest to?
A: You can see Big Boulder Mountain from the family room and the deck . It’s less than 0.5 miles from the house. Big Boulder has day and night skiing on weekends and night skiing Monday-Thursday. Also, keep in mind you can ski at Jack Frost and Big Boulder on the same day by purchasing one ticket. For ticket information and information when the ski season begins please visit: http://www.jfbb.com/
Q: Are Linens included?
A: No - Linens are not included. We do provide you with pillows, blankets and comforters on each bed though. If you need the information of a local Pocono linen delivery service please ask and I will provide you with their rate sheet, otherwise I recommend packing your own sheets & towels for your trip.
Q: Do you have WiFi?
A: Yes we do! A wireless router can be found in the loft.
Q: Do you have a Grill?
A: Yes. We have a gas grill located on the deck of the home. We allow guests to use the grill on a “bring your own propane” basis. You are not required to fill the tank before you leave – therefore it is your responsibility upon arriving at the home if you wish to grill, to go to the local gas station and fill the tank with propane for your personal use.